Refund Policy

Please read our refund policy carefully before making a purchase. By subscribing to our plans, you agree to the terms outlined below.

1. No Refund Policy

All payments made for subscriptions, digital products, backtest credits, and live deployment credits are non-refundable. Once a subscription is activated, we do not provide refunds under any circumstances.

2. Subscription Cancellation

You may cancel your subscription at any time. However, cancellation will stop future billing only. No partial or full refunds will be issued for the remaining billing period.

3. Duplicate Payments

In case of duplicate transactions due to a technical error, please contact our support team within 7 days of the transaction. After verification, the duplicate amount will be refunded.

4. Service Issues

If you experience technical issues while using our platform, please contact our support team. Our team will make reasonable efforts to resolve your concerns promptly.

5. Chargebacks

Initiating a chargeback without contacting support first may result in suspension of your account. We encourage users to contact us to resolve any payment-related concerns.

6. Contact Information

For any refund-related queries, please contact us at:
Email: info@experienceinfotech.com